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A new survey from PwC suggests that although Irish workers are aware of the potential advantages of artificial intelligence, daily usage of these tools remains limited. The firm’s latest Workforce Hopes and Dreams report found that only 10 percent of employees in Ireland use generative AI each day, a lower proportion than the global average of 14 percent. Daily use of AI agents is even lower, with only 3 percent reporting regular engagement.

Among those who do use AI frequently, the perceived benefits are clear. More than two thirds of regular users said that AI has improved the quality of their work, while 64 percent reported increased effectiveness. Over half also felt that AI tools have boosted their creativity, enabling them to work more quickly and approach tasks in new ways.

The report indicates that interest may be broader than daily usage suggests. Forty three percent of workers said they had used AI at least once in the previous month, implying that many have experimented with the technology but have not yet integrated it into their routine. PwC notes that adoption often accelerates once workers begin to understand the practical value of these tools. A concern highlighted in the findings is that those who are not engaging with AI may lack the training and support required to build confidence and skills.

The survey also sheds light on the wider challenges facing employees. More than one third reported feeling overwhelmed at least once a week, and nearly six in ten said they were under financial pressure. PwC argues that these findings underline the importance of organisations taking a holistic approach to employee well-being, which includes providing financial guidance and support.

Trust in leadership emerged as another issue. Respondents expressed lower levels of confidence in senior management, something PwC believes companies must address promptly. With rapid technological change reshaping workplaces, transparent and consistent communication from leaders is seen as essential for maintaining stability and supporting staff.

Disclaimer: This article is based on publicly available information and is intended for general guidance only. While every effort has been made to ensure accuracy at the time of publication, details may change and errors may occur. This content does not constitute financial, legal or professional advice. Readers should seek appropriate professional guidance before making decisions. Neither the publisher nor the authors accept liability for any loss arising from reliance on this material.